Use this Hostage Negotiation Tactic to Overcome Emotionally-Charged Objections

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“We’ve got your son. Give us one million dollars or he dies." This…

The Ultimate Guide for Mastering Objections

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In my last post, I talked about how uncovering the intent behind…

The Critical Factor in Overcoming Your Customer's Objection

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“It’s too expensive”. If you’ve been in sales longer…

Close More Business by Preparing for the "Puppy Conversation"

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David's article originally appeared on the Salesforce blog and…