Posts

Supercharge Your Persuasive Power by Saying What Your Customer is Thinking

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“THAT'S the line? Are you kidding me?!?" This was my ongoing…

Use this Hostage Negotiation Tactic to Overcome Emotionally-Charged Objections

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“We’ve got your son. Give us one million dollars or he dies." This…

4 Tips for Negotiating at Month-End

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“When is your year-end?” This was the question a customer…

Be a Better Negotiator by Forgetting Everything You Know

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I’ve learned so much about sales from being a proud father…

Close More Business by Preparing for the "Puppy Conversation"

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David's article originally appeared on the Salesforce blog and…