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Supercharge Your Persuasive Power by Saying What Your Customer is Thinking
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“THAT'S the line? Are you kidding me?!?" This was my ongoing…

Use this Hostage Negotiation Tactic to Overcome Emotionally-Charged Objections
“We’ve got your son. Give us one million dollars or he dies."
This…

4 Tips for Negotiating at Month-End
“When is your year-end?”
This was the question a customer…

Be a Better Negotiator by Forgetting Everything You Know
I’ve learned so much about sales from being a proud father…

Close More Business by Preparing for the “Puppy Conversation”
When you were a kid, did you ever want a puppy? Imagine what…